Our Privacy Policy
Learn how we handle your personal information and ensure your privacy and data security on our platform.
Last Updated on September, 13, 2025
Information We Collect
We may collect the following categories of information: Business and Contact Information: Name, email address, phone number, company name, job title. Customer Call Data: Audio recordings, transcriptions, and metadata from calls answered or routed by our AI voice agents. Usage Data: IP address, browser type, device identifiers, and interactions with our Services. Payment Information: Billing details and payment method (processed securely through third-party providers).
How We Use Your Information
We may use the information we collect from you for various purposes, including:
Provide, maintain, and improve the Services.
Configure and train AI voice agents for your business use cases.
Communicate with you regarding updates, support, and offers.
Monitor performance, ensure reliability, and prevent misuse.
Comply with legal and regulatory requirements.
Data Security
We implement commercially reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission or storage is 100% secure. By using our Services, you acknowledge and accept this risk.
Third-Party Disclosure
We do not sell personal data. We may share information only in the following circumstances:
With trusted third-party service providers (e.g., hosting, payment processors, telephony APIs) under strict confidentiality obligations.
When required by law, regulation, or valid legal process.
To protect the safety, rights, or property of Haidera AI, our users, or the public.
In connection with a business transfer (merger, acquisition, or sale of assets).
Cookies
Our website may use cookies to enhance your browsing experience and collect information about how you interact with our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some features of the site may not function properly without cookies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at support@haidera.ai
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